The only full customer journey platform for home services — cross-appointment AI insights from the contact center to the home to the follow-up.
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Trusted by leading home services companies
Siro coaches field sales. Craft covers the full customer journey — CSR call scoring, in-home coaching, rehash, and AI-personalized follow-up in one platform with cross-appointment insights across every touchpoint.
See how Craft stacks up against Siro across the features that matter most.
| Feature | CraftRecommended | Siro |
|---|---|---|
Real-time in-home AI coaching | ||
In-field sales coaching | ||
Offline recording mode | ||
Door to Door mode | ||
Purpose-built CSR coaching, scoring & compliance | — | |
Dynamic Rehash Engine | — | |
Multi-channel AI follow-up agents (SMS, email, voice) | — | |
AI sales insights | ||
AI agents across the full customer journey | — | |
CRM and phone system integrations | ||
Built exclusively for home services | Home services + auto, telecom, and other industries |
Feature comparison as of April 2026. Contact us for the latest.

Heating, Cooling, Plumbing & Electrical
"We've used other tools before — techs didn't use them, and we even had a few quit. Craft's real-time AI flipped the script.Techs are hyped. And before we could finish onboarding one team, the others were already asking to go next."
Paul Gryniuk
VP of Sales, Wilson
31.4%
Revenue increase per opportunity
Real-time
AI coaching during calls
Join hundreds of home services companies using Craft to book more jobs and close more sales.