Coach every rep like you were in the room

Craft Field Sales puts a virtual ridealong on every appointment: recorded, scored against your process, coached while there is still time to win.

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Every appointment scoredLive manager viewYour scorecard, not a template
Today · 21 appointments
Team avg

Marcus Rivera

Walk-in shower · 10:00 AM

Live · 41:22

Danielle Foster

Windows · 9:00 AM · Closed

Tyler Brooks

Flooring · 8:30 AM · No sale

Price presentation 31 · coaching queued
18 scored · 3 in progress

+20%

Close rate

+17%

NSLI

100%

Appointments reviewed

50–100%

Faster ramp

A week of coaching before your first coffee

Craft flags who needs help, shows you the moment, and closes the loop with the rep.

Tyler Brooks · Flooring · Monday 8:30 AM

Price presentation

Lowest step score this week

Flagged for review · No sale

Your process, run by the whole roster

Custom scorecards grade every appointment, intro to close. You see where each rep drifts, and the gap to your best rep starts closing.

Scorecard adherenceTeam · this month
MRDFTBESAVGWarm-up82%Needs discovery76%Solution presentation71%Price presentation52%Close & objections64%

New reps practice on an AI homeowner, not on your leads

AI Role Play drills new hires against a demanding AI customer until they run your process cleanly. Reps ramp 50 to 100% faster.

Role Play · Price objectionsAttempt 3
AI

AI homeowner

That's a lot more than the other flooring quote we got.

Evan · 2:41

Fair question. Can I show you what's behind the difference before we talk numbers?

Held the frame

Acknowledged, redirected to value

Passed · certified for the field

The other seven estimates get a real follow-up

Your team closes three of ten. Craft scores every unsold estimate and briefs the follow-up with the objection, the price, and the moment it turned.

Recorded2h 43m in-home appointment
Scored 86%against your 12-step process
Highlight clippedshared with the team
Follow-up briefedobjections, price, the moment it turned
Closed on rehashCRM updated automatically

FAQs

AI sales coaching software records every in-home appointment and scores it against your sales process, so a manager reviews every rep from one dashboard instead of riding along on one appointment a day. Jonnathan Rodriguez, CRO of Express Flooring, puts it this way: "A sales manager has the ability to now be in 20 ride-alongs a day, instead of being on one."

Brookstone Windows & Doors lifted close rate 19.9% company-wide. Wilson increased revenue per sales opportunity by 31.4%. LevelTech lifted net sales per lead issued 43.9%. Across customers, teams typically see close-rate improvements in the 10–20% range, driven by every rep running the proven process on every appointment.

Measure it. Craft scores every appointment against your own scorecard, so process adherence becomes a number reps and managers both see. During its rollout, Express Flooring watched close rate and average order climb in step with how much reps studied their own appointments.

Weeks instead of months when practice does not depend on live leads. New hires rehearse verbally against an AI homeowner, get scored on your process, and retry until consistent before their first real appointment. Craft customers ramp new reps 50 to 100% faster.

Yes, when it is framed as game film rather than surveillance. Reps use the same recordings to hear themselves, build highlight reels, and prove their improvement, and top performers tend to use it most. Wilson saw enthusiastic rep adoption alongside a 31.4% lift in revenue per opportunity.

1,100,000+

in-home conversations analyzed

Put a coach in every appointment

Watch a real appointment get scored and coached against your own sales process.