For Sales Managers & Leaders

Coach every rep, every call
Scale your best coaching

AI-powered coaching that rides along on every appointment. Automated scorecards, instant feedback, and performance insights across your entire team.

ServiceTitan Official Partner
4.9
G2
G2
5.0
Apple

Everything you need to coach at scale

The complete AI coaching toolkit for sales leaders

AI Powered

Automated scorecards on every call

Custom scorecards automatically applied to 100% of customer interactions. Track process adherence, objection handling, and closing techniques across your entire team.

100% call coverage
Instant performance data
Custom scoring criteria
Trend analysis & insights

Key moment detection

AI surfaces critical moments, objections, and coaching opportunities instantly.

80%time saved

Performance tracking

See trends, compare reps, identify exactly what drives success.

Real-timeinsights

Scalable coaching

Coach 50 reps as effectively as 5

Best practice library

Automatically capture and share winning talk tracks

Team leaderboards

Gamify improvement with performance rankings

Wilson Logo

Wilson

Heating, Cooling, Plumbing & Electrical

31.4% revenue increase
"We've used other tools before — techs didn't use them, and we even had a few quit. Craft's real-time AI flipped the script.Techs are hyped. And before we could finish onboarding one team, the others were already asking to go next."

Paul Gryniuk

VP of Sales, Wilson

31.4%

Revenue increase per opportunity

Real-time

AI coaching during calls

Read the full case study

Coaching that scales with your team

From your first rep to your fiftieth, maintain coaching excellence.

1

Every call recorded & analyzed

Craft automatically records, transcribes, and scores every sales interaction.

2

AI surfaces what matters

Skip to key moments. See missed opportunities and coaching points instantly.

3

Coach with precision

Deliver targeted feedback, track improvement, and scale best practices across your team.

Traditional vs AI-powered coaching

Physical ridealongs

  • Hours of windshield time

    Wasted time traveling between appointments

  • Reps behave differently

    No consistency in appointments when you're not there

  • Can't be at every appointment

    Only able to cover 2% of appointments with physical ridealongs

Modern approach

AI-powered coaching

  • 100% call coverage

    Every conversation analyzed automatically

  • Instant feedback

    Reps improve while memory is fresh

  • Data-driven insights

    Consistent scoring and trend analysis

Frequently Asked Questions

Craft is the AI growth engine for home services companies. We help you drive revenue across every customer touchpoint - from your call center booking leads 24/7, to field sales teams closing more jobs, to intelligent follow-up that recovers missed opportunities.

Our AI is trained specifically for home services (HVAC, plumbing, electrical, roofing, and more) and tailored to your company's unique process and voice.

AI Call Center: Answer every call 24/7, book appointments instantly, and dispatch emergencies - even after hours. Never miss a lead again.

Real-Time Sales Coaching: Give your field teams live AI guidance during in-home appointments, analyze every conversation, and boost close rates by 31%+.

Revenue Recovery: Automatically follow up with missed opportunities, unsold estimates, and nurture leads until they're ready to buy.

As quickly as 1 hour. We've streamlined the setup process to get you up and running fast. After an initial demo, we customize Craft to your business and integrate with your existing tools (ServiceTitan, Salesforce, etc.). Book a call to see for yourself.

Yes. Craft integrates seamlessly with ServiceTitan, Salesforce, Jobber, JobNimbus, AccuLynx, Housecall Pro, and many other platforms.

We're an official ServiceTitan partner and sync data automatically so your team doesn't have to do any extra work.

Absolutely. We take data security and privacy seriously.

All data is encrypted, stored securely on U.S.-based servers, and never shared with third parties. You maintain full control and can delete your data at any time. See our privacy policy for details.

Yes, recording is legal. However, in 11 states (California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Montana, New Hampshire, Oregon, Pennsylvania, and Washington), you must inform customers before recording.

We integrate with ServiceTitan, Salesforce, and other leading platforms

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Craft

Ready to win more?

See how Craft helps you coach every rep on every call.