How it Works
Receive Calls
Your call center team handles incoming customer calls.
Record
Craft integrates with your phone system to capture every conversation.
Optimize
Craft's AI provides post-call coaching and analytics to book more jobs.
Stop Guessing About Lost Sales
Craft's AI will tell you exactly why you aren't booking calls and help you implement the right fixes so your revenue can skyrocket.
Qualified Booking Rate
+23%
Net Sales
+25%
Features
Boost your call center performance and book more appointments with the leading AI call coaching solution. Trusted by top home services companies nationwide.
Call Coaching
AI-powered call coaching optimized for booking more appointments
Transcription
Real-time transcription of every inbound and outbound call
CSR Scoring
Automatically score CSRs against your booking process with AI feedback
Call Analytics
Identify patterns from top performers to train new CSRs faster
Call Summaries
Get instant summaries of each call with key details highlighted
CRM Integration
Automate data entry into your CRM from call content
AI Call Assistant
Real-time suggestions for handling common customer objections
Call Repository
Build a searchable library of your best calls for training purposes
We integrate with Acculynx, HubSpot, and other leading platforms
