2026Avoca AI vs Revin

Two ways to answer the call, and a system that runs the sale after it.

Avoca AI is a voice agent for the trades built around ServiceTitan, and Revin runs voice, SMS, and email agents for HVAC, plumbing, and electrical.

Craft is built only for home improvement and runs the full revenue cycle on one system: the call, the in-home sale, and the customer after the sale.

Avoca AI
Revin
Craft

The verdict

Avoca AI is deepest on ServiceTitan and Revin puts an engineer on your account. Craft does that too, and keeps going through the in-home sale and the customer after it.

Why teams choose Craft over Avoca AI and Revin.

Answering the call is table stakes. Craft gives your team one system to book, coach, and close.

  • One system from call to close.

    AI agents book the call, live assist and QA coach the contact center, in-home recording coaches the rep, and follow-up runs after the sale. Avoca AI and Revin stop at the booked call.

  • Built only for home improvement.

    Windows and doors, bath and kitchen, siding, flooring, and roofing. Avoca AI serves the trades broadly and Revin focuses on HVAC, plumbing, and electrical.

  • Coaches the humans, too.

    Live agent assist and QA on 100% of contact center calls, plus coaching in the home. Both rivals hand the booked call back to your team, and Revin tags sentiment for a person to step in.

When to choose Avoca AI

Avoca AI

You run a ServiceTitan call center in the trades and want a voice agent from one established vendor across voice, SMS, web chat, and email, with basic rehash on unsold estimates.

When to choose Revin

Revin

You run HVAC, plumbing, or electrical and want voice, SMS, and email agents built on your own call recordings by a forward-deployed engineer, with capacity-aware booking into ServiceTitan, AccuLynx, LeadPerfection, or Builder Prime.

When to choose Craft

Craft

You sell windows and doors, baths, kitchens, siding, flooring, or roofing and want one system across the call, the home, and the customer after the sale, with agents that share one context and a forward-deployed engineer on site.

How Avoca AI, Revin, and Craft compare

Avoca AI and Revin are both real voice agent platforms, and Revin puts an engineer on your account the same way Craft does. This is where all three overlap, and where the differences change your outcome.

  • What it is

    Avoca AI
    A voice agent for the trades, built around ServiceTitan.
    Revin
    Voice, SMS, and email agents for HVAC, plumbing, and electrical companies.
    Craft
    A system for home improvement that runs the call, the home, and the customer after it.

  • How the agent is built

    Avoca AI
    Configured for ServiceTitan contact centers.
    Revin
    A dedicated engineer builds it from your own call history.
    Craft
    A forward-deployed engineer builds and tunes it on your own call recordings.

  • Answering and booking

    Avoca AI
    24/7 voice, plus SMS, email, and chat agents.
    Revin
    24/7 across voice, SMS, and email, with capacity-aware booking.
    Craft
    24/7 on every channel, under 30 seconds to the lead.

  • CRM coverage

    Avoca AI
    Deep on ServiceTitan.
    Revin
    ServiceTitan, AccuLynx, LeadPerfection, and Builder Prime.
    Craft
    20+ home improvement CRMs, booked and written back during the call.

  • Your human agents

    Avoca AI
    Call analytics after the call.
    Revin
    Not part of the product.
    Craft
    Live assist during the call, plus QA on every agent call.

  • The in-home appointment

    Avoca AI
    Out of scope.
    Revin
    Out of scope.
    Craft
    Recorded and coached in real time, including the mid-appointment checkpoint.

  • Unsold estimates

    Avoca AI
    Not offered publicly.
    Revin
    Rehash campaigns written back into your CRM.
    Craft
    Follow-up by email, text, and voice, written from what was said in the home.

  • Vertical focus

    Avoca AI
    The trades, centered on ServiceTitan.
    Revin
    HVAC, plumbing, and electrical, with roofing and remodeling named.
    Craft
    Home improvement and roofing only.

  • Pricing model

    Avoca AI
    Per-minute billing. Rates not published.
    Revin
    Not published. Quoted per account.
    Craft
    Starts at $999 per month, usage-based.

  • Best for

    Avoca AI
    ServiceTitan shops that want their phones answered around the clock.
    Revin
    Mechanical trades who want the phone answered and the job booked.
    Craft
    Home improvement teams who want one system from the first call to the signed job.

Sources: Avoca AI and Revin websites and public materials, September 2026. Contact us for corrections.

FAQs

Avoca AI is a voice agent for the trades, with agents across voice, SMS, chat, and email and a deep ServiceTitan integration, and its public materials stop at the call. Revin runs voice, SMS, and email agents focused on HVAC, plumbing, and electrical and builds the agent with a forward-deployed engineer on your own call recordings. Craft is built only for home improvement and runs the full revenue cycle on one system, from the answered call through live agent assist, the in-home appointment, rep assignment, and follow-up with the customer after the sale.

Neither publishes prices. Avoca AI bills per minute, and Revin quotes on your call volume with a forward-deployed engineer included. Craft starts at $999 per month, usage-based.

Avoca AI is built around ServiceTitan. Revin books into ServiceTitan, AccuLynx, LeadPerfection, and Builder Prime during the call. Craft writes back to 20+ home improvement CRMs.

Neither describes it publicly. Revin tags at-risk conversations with sentiment detection so a person can step in, and Avoca AI's public materials focus on the AI agent itself. Craft scores 100% of human agent calls and coaches the agent while the call is still going. See Craft vs Avoca AI or Craft vs Revin.

See it on your own calls.

A 30-minute walkthrough on your own call recordings and CRM, for windows and doors, bath, kitchen, siding, flooring, and roofing teams.

CRAFT