For Call Center Leaders

AI Revenue Engine for90%+ booking rates

Unlock hidden revenue with instant opportunity detection, targeted CSR coaching, and AI agents that turn unbooked calls into jobs.

See the revenue engine

100% rehash rate • 10x CSR coaching

90%+
Booking rate
100%
Rehash coverage
10x
More coaching

Your call center is leaving money on the table

Every unbooked call is lost revenue. Every missed opportunity compounds. AI changes everything.

Without AI revenue engine

  • 60-70% booking rates

    30-40% of calls walk away unbooked

  • Manual call reviews

    Coach 5% of calls at best

  • Lost opportunities

    No systematic follow-up on unbooked calls

  • Data chaos

    Wrong call classifications in ServiceTitan

With Craft AI engine

  • 90%+ booking rates

    AI coaches CSRs in real-time

  • 100% call coaching

    Every call analyzed, scored, and coached

  • 100% rehash rate

    AI agents follow up every unbooked call

  • Perfect data accuracy

    Auto-reclassify calls in ServiceTitan

The complete AI revenue engine

Everything you need to maximize revenue from every single call.

Instant opportunity detection

AI monitors every call in real-time, flagging missed opportunities, unbooked calls, and revenue leaks the moment they happen.

  • Real-time alerts for unbooked high-value calls
  • Identify why calls aren't booking
  • Track conversion by CSR, time, and call type
+$47k

Average monthly revenue recovered

10x

More coaching delivered automatically

Targeted CSR coaching

Pinpoint exactly where each CSR needs improvement and deliver personalized coaching that drives immediate results.

  • Individual scorecards for every CSR
  • Real-time prompts during calls
  • Best practice library from top performers

Second chance leads

AI agents automatically follow up with every unbooked call through outbound calls and SMS, turning missed opportunities into booked jobs.

  • 100% rehash rate on unbooked calls
  • Automated SMS and call campaigns
  • Perfect timing based on customer behavior
45%

Of unbooked calls convert on follow-up

100%

Accurate call classification

Data you can trust

Get clear, accurate insights pulled directly from your calls. Auto-reclassify in ServiceTitan for perfect reporting.

  • Automatic ServiceTitan reclassification
  • True conversion metrics by source
  • Revenue attribution that's actually accurate

Industry best practices built in

Leverage proven playbooks and benchmarks from top-performing call centers.

Proven scripts

Battle-tested scripts that book 90%+ of calls, customized for your business.

Objection handling

Top performer responses to every objection, available in real-time.

Performance benchmarks

Compare your metrics to industry leaders and see exactly where to improve.

Results that transform call centers

Real outcomes from call centers using Craft's AI revenue engine.

90%+
Booking rate
vs 65% industry avg
100%
Rehash rate
Every call followed up
10x
CSR coaching
vs manual reviews
$47k
Monthly recovery
From unbooked calls
"We went from 68% to 92% booking rate in 60 days. The AI agents alone recover $50k+ monthly from calls we used to lose forever."

Jennifer Martinez

Call Center Director, Premier Home Services

Go live in days, not months

Fast implementation with immediate impact on your booking rates.

1

Connect your phone system

Works with ServiceTitan, HouseCall Pro, and all major platforms.

2

Configure your playbooks

Set up scorecards, scripts, and follow-up campaigns.

3

Watch revenue grow

See booking rates improve from day one.

Calculate your revenue opportunity

See how much revenue you're leaving on the table with your current booking rate.

Your current booking rate

65%

With Craft AI

90%+

Estimated monthly revenue gain

+$127,400

Calculate your ROI

Stop losing revenue to poor booking rates

Join call centers achieving 90%+ booking rates with AI that never misses an opportunity.

See the AI revenue engine

Quick setup • Immediate results