2026Netic AI vs Avoca AI

Two voice agents that answer the call, and a system that runs the sale.

Netic AI is a voice agent for many industries and Avoca AI is a voice agent for the trades; both answer 24/7 and stop at the booked call.

Craft is built only for home improvement and runs the full revenue cycle on one system: the call, the in-home sale, and the customer after the sale.

Netic AI
Avoca AI
Craft

The verdict

Netic AI answers across many industries and Avoca AI goes deep on ServiceTitan; both stop at the booked call. Craft is built only for home improvement and runs the sale after it.

Trusted by leading home improvement operators

Why teams choose Craft over Netic AI and Avoca AI.

Answering the phone is where the work starts. Craft gives your team one system to book, coach, and close.

  • One system from call to close.

    AI agents book the call, live assist and QA coach the contact center, in-home recording coaches the rep, and follow-up runs after the sale. Netic AI and Avoca AI stop at the booked call.

  • Built only for home improvement.

    Windows and doors, bath and kitchen, siding, flooring, and roofing. Netic AI serves several industries and Avoca AI serves the trades broadly.

  • Coaches the humans, too.

    Live agent assist and QA on 100% of contact center calls, plus coaching in the home. Netic AI and Avoca AI answer the call with AI and hand the booking back to your team.

When to choose Netic AI

Netic AI

You want a voice agent that runs call volume across several industries or languages, answers 24/7 with speed to lead and basic rehash, is billed per minute, and nothing after the call needs to change.

When to choose Avoca AI

Avoca AI

You run on ServiceTitan in the trades and want a voice agent that answers and books across voice, SMS, chat, and email, with basic rehash campaigns included.

When to choose Craft

Craft

You sell windows and doors, baths, kitchens, siding, flooring, or roofing and want one system across the call, the home, and the customer after the sale, with agents that share one context and a forward-deployed engineer on site.

How Netic AI, Avoca AI, and Craft compare

Netic AI and Avoca AI are both real voice agents, and each is the better fit for a buyer Craft is not built for. This is where all three overlap, and where the differences change your outcome.

  • What it is

    Netic AI
    A voice agent for contact centers across many industries.
    Avoca AI
    A voice agent for the trades, built around ServiceTitan.
    Craft
    A system for home improvement that runs the call, the home, and the customer after it.

  • Answering and booking

    Netic AI
    24/7 answering and booking, plus outbound campaigns.
    Avoca AI
    24/7 voice, plus SMS, email, and chat agents.
    Craft
    24/7 on voice, SMS, email, and web chat, under 30 seconds to the lead.

  • CRM coverage

    Netic AI
    Not published. Ask which systems it writes to.
    Avoca AI
    Deep on ServiceTitan, which is the point if that is your system.
    Craft
    20+ home improvement CRMs, booked and written back during the call.

  • Reviewing your agents' calls

    Netic AI
    Not offered publicly.
    Avoca AI
    Call analytics after the call.
    Craft
    Live assist during the call, plus QA scoring on every agent call.

  • The in-home appointment

    Netic AI
    Out of scope.
    Avoca AI
    Out of scope.
    Craft
    Recorded and coached in real time, including the mid-appointment checkpoint.

  • Unsold estimates

    Netic AI
    Cultivate campaigns that call dormant leads back.
    Avoca AI
    Not offered publicly.
    Craft
    Follow-up by email, text, and voice, written from what was said in the home.

  • Revenue cycle covered

    Netic AI
    The call, inbound and outbound.
    Avoca AI
    The call, from ring to booked job.
    Craft
    The call, the contact center, the in-home sale, and the customer after it.

  • Vertical focus

    Netic AI
    Many industries, including automotive, healthcare, and hospitality.
    Avoca AI
    The trades, centered on ServiceTitan.
    Craft
    Home improvement and roofing only.

  • Pricing model

    Netic AI
    Per-minute billing. Rates not published.
    Avoca AI
    Per-minute billing. Rates not published.
    Craft
    Starts at $999 per month, usage-based.

  • Best for

    Netic AI
    Multi-industry operators who want one voice agent across different businesses.
    Avoca AI
    ServiceTitan shops that want their phones answered around the clock.
    Craft
    Home improvement teams who want one system from the first call to the signed job.

Sources: Netic AI and Avoca AI websites and public materials, September 2026. Contact us for corrections.

FAQs

Netic AI is a voice agent sold across several industries, with multi-language calls and basic rehash, and its public materials stop at the call. Avoca AI is a voice agent for the trades that runs voice, SMS, chat, and email with a ServiceTitan integration, and it also stops at the call. Craft is built only for home improvement and runs the full revenue cycle on one system, from the answered call through live agent assist, the in-home appointment, rep assignment, and follow-up with the customer after the sale.

Neither publishes prices. Both bill per minute of AI conversation on a quoted rate, so the monthly cost moves with call length and volume. Craft starts at $999 per month, usage-based.

Neither describes it publicly. Both are built to answer and book the call with AI. Craft scores 100% of human agent calls and coaches the agent while the call is still going. See Craft vs Netic AI or Craft vs Avoca AI.

Run each agent on your own calls: a price objection, a question the script does not cover, and a caller who asks for a person. Voice quality and objection handling vary by deployment, so the live call tells you more than the feature list.

See it on your own calls.

A 30-minute walkthrough on your own call recordings and CRM, for windows and doors, bath, kitchen, siding, flooring, and roofing teams.

CRAFT