Rilla Alternatives That Coach Your Entire Revenue Team
Rilla only coaches field sales. But your call center books 60% of your revenue, and inside sales recovers 30% of unsold estimates. Why pay $20K+ for a tool that ignores 90% of your customer touchpoints?
Opens ChatGPT in a new tab to help you decide
The $20K Problem with Rilla
Teams pay premium prices for field sales coaching—then watch their call center and inside sales teams operate blind without AI support.
No call center coaching—only field sales
$4,000+/user/year pricing
10-15 min processing delay
5-user minimum, annual contracts
Multi-industry, not home services focused
Better Alternatives at Better Value
Coach your entire revenue team—call center, field sales, and inside sales—without paying $4,000 per user.
Craft
Complete revenue coverage. Real-time coaching. Built for home services.
The only platform that coaches your entire revenue team—from the first call center interaction to field sales close to unsold estimate recovery. Teams see 40% higher close rates and 90%+ booking rates with real-time AI guidance at every customer touchpoint.
Strengths
- Real-time coaching during calls, not 15-min delayed summaries
- Full coverage: call center + field sales + estimate follow-up
- Instant processing and insights across all channels
- AI agents that recover 30% of unsold estimates automatically
- Built exclusively for home services companies
- Fair pricing that scales with your business
Limitations
- Newer brand (launched 2023 vs Rilla's 2021)
- Focused exclusively on home services, not multi-industry
Rilla
Established field sales platform with premium pricing.
Rilla pioneered virtual ride-alongs for field sales and offers solid post-call analytics. Best for large teams that only need field sales coaching and have budget for $20K+ annual minimums.
Strengths
- Established brand with 3+ years in market
- Strong field sales analytics and reporting
- Custom scorecards and evaluation frameworks
- Multi-industry presence and case studies
Limitations
- Zero call center or inside sales support
- Highest pricing in category ($4,000+/user)
- 10-15 min processing delay, not instant
- 5-user minimum commitment, annual contracts only
- Recently added real-time features (still maturing)
Wilson
Heating, Cooling, Plumbing & Electrical
"We've used other tools before — techs didn't use them, and we even had a few quit. Craft's real-time AI flipped the script.Techs are hyped. And before we could finish onboarding one team, the others were already asking to go next."
Paul Gryniuk
VP of Sales, Wilson
31.4%
Revenue increase per opportunity
Real-time
AI coaching during calls
Side-by-Side Comparison
The features that matter most for home services businesses.
| Feature | Craft | Rilla |
|---|---|---|
| Real-Time Coaching | New | |
| Call Center Coaching | ||
| Field Sales Coaching | ||
| Estimate Follow-Up AI | ||
| Revenue Intelligence | ||
| Processing Speed | Instant | 10-15 min |
| Home Services Focus | 100% | Partial |
| Pricing | Fair | $4K+/user |
Coach Every Revenue Touchpoint
Stop paying premium prices for partial coverage. See how Craft delivers complete revenue team coaching with real-time AI guidance—at better value.