Why Choose Craft AI over Avoca AI?
If you're a home services or home improvement enterprise, Craft is the better choice. We assign a dedicated AI engineer to every account who designs custom AI agents around your specific workflows. Our in-home sales context powers smarter estimate follow-ups. And our per-call pricing means no surprise bills. This isn't generic AI—it's an AI growth engine built around how your business actually works.
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Generic AI vs. Your AI
Avoca AI offers the same solution to every business. Same scripts. Same robotic voice. Same per-minute billing that adds up. Craft is different. We assign a dedicated AI engineer to every enterprise account. They learn how your team works, what makes your business unique, and design custom AI agents around your specific workflows. When your AI follows up on an estimate, it knows what happened at the appointment. It references the specific conversation, the objections, the details that matter. That's not generic automation—that's an AI growth engine built around your business.
Craft
Best Choice
The AI growth engine built around how your business actually works
Human-like voice quality
In-home context powers smarter follow-ups
Dedicated AI engineer per account
Built for multi-location enterprises
Custom AI agents designed around your business
Enterprise pricing with dedicated support
Avoca AI
24/7 AI CSR capabilities
ServiceTitan integration
Speed to lead
Multi-channel support
No in-home sales context
One-size-fits-all approach
Robotic-sounding voice
Per-minute billing adds up
Per minute billing
Feature-by-Feature Comparison
| Feature | Craft | Avoca AI |
|---|---|---|
24/7 AI Voice CSR | ||
Human-Like Voice Quality | ||
In-Home Sales Context | ||
Context-Aware Estimate Follow-Up | ||
Dedicated AI Engineer | ||
Multi-Location Operations | Purpose-built for enterprise scale | Limited |
Custom AI Agent Design | ||
CRM Integrations | 20+ (ServiceTitan, Housecall Pro, etc.) | ServiceTitan focus |
Advanced Objection Handling | ||
In-Home Sales Coaching | ||
Revenue Recovery AI Agents | ||
Pricing Model | Per call (predictable) | Per minute (adds up) |
Key Differences
In-Home Context: Craft knows what happened at the appointment. When your AI follows up on an estimate, it references the specific conversation, concerns, and details from the in-home visit. Avoca AI follows up blind.
Dedicated AI Engineer: Every Craft enterprise account gets a dedicated AI engineer who learns your business and designs custom AI agents around your workflows. Avoca AI offers the same generic solution to everyone.
Voice Quality: Craft sounds genuinely human—natural pauses, warmth, and conversation flow that customers can't distinguish from your best CSRs. Avoca AI sounds noticeably robotic.
Pricing Model: Craft charges per call for predictable costs. Avoca AI charges per minute—which adds up fast during longer customer conversations.
Shared Limitations
What Avoca AI Are Missing
No In-Home Context
Avoca AI can't access what happened at the appointment—so follow-ups are generic, not personalized to the customer's specific situation
One-Size-Fits-All
Avoca AI offers the same generic AI to every business. No customization around your specific workflows, terminology, or processes
Robotic Voice Quality
Customers can tell they're talking to AI—which undermines trust and reduces booking rates
Per-Minute Pricing
Avoca AI's per-minute billing adds up quickly during longer conversations, making costs unpredictable
AI Agents Designed Around Your Business
Every home services business is different. Different markets, different customers, different ways of working. That's why Craft assigns a dedicated AI engineer to every enterprise account. We listen to how your team actually works. Then we design AI agents around your business—not the other way around.
Why Choose Craft Instead:
In-Home Context Powers Smarter Follow-Ups
Your AI knows what the technician discussed, what objections came up, and what the customer cares about. Follow-ups aren't generic—they're personalized to close.
Dedicated AI Engineer
A real engineer who learns your business, designs custom AI agents, and continuously optimizes based on your results. Not a chatbot—a partner.
Built for Multi-Location Scale
Purpose-built infrastructure for enterprise operations. Consistent performance across every location with centralized visibility and control.
Custom AI Agents, Not Generic Bots
We don't force your business into our software. We design AI agents around your workflows, your terminology, and the way your team actually works.
Voice Quality That Builds Trust
Customers can't tell they're talking to AI. Natural speech patterns, realistic pauses, genuine warmth—every call protects your reputation.
Predictable Per-Call Pricing
No surprise bills. Pay per call, not per minute, so longer conversations don't cost more. Budget with confidence.
Complete Comparison: Craft vs Avoca AI
| Feature | Craft | Avoca AI |
|---|---|---|
24/7 AI Voice CSR | ||
Human-Like Voice Quality | ||
In-Home Sales Context | ||
Context-Aware Estimate Follow-Up | ||
Dedicated AI Engineer | ||
Multi-Location Enterprise Support | ||
Custom AI Agent Design | ||
CRM Integrations | 20+ Home Services CRMs | ServiceTitan focus |
Pricing Model | Per call | Per minute |
Revenue Recovery AI Agents |
Ready to Capture More Revenue?
Join hundreds of home services companies using Craft to book more jobs and close more sales.
Schedule Your Demo
The Difference Between AI That Answers and AI That Grows
Avoca AI can answer phones. But answering isn't enough—you need AI that converts.
With Avoca AI, you get a generic voice bot that sounds robotic and charges by the minute. It doesn't know what happened at the appointment. It doesn't understand your specific workflows. It treats every business the same.
With Craft, you get an AI growth engine designed around your business. In-home context powers smarter follow-ups. A dedicated AI engineer designs custom agents around your workflows. Predictable per-call pricing means no surprise bills.
The result? Higher booking rates. Better close rates on estimates. Revenue you're currently leaving on the table.
Enterprise home services companies don't need another generic AI. They need an AI growth engine built around how they actually work.