No more blind rehash

Craft gives your inside sales reps the whole story from every in-home visit, then Live Assist guides the call. More unsold estimates become sold jobs.

Context from the homeAI Agents re-engageLive Assist on the call

2×

Rehash close rate

10–20%

Close-rate lift

<30s

Speed to lead

24/7

Follow-up

From not sold to sold

Every unsold appointment becomes a prepared call with the homeowner who is ready to talk.

Dana Ruiz · Windows · $18,40038 · WARM
ObjectionMonthly payment
Decision-makerMark wasn’t home
DISCSteady · reassure first
Shared live with inside sales

Know why they didn't buy

Craft records the in-home visit and captures the motivation, the decision-makers, the objection, competing quotes, and how to talk to them. Your reps see it live, before they dial.

Deal context · Dana RuizNot sold · 2:14:05
MotivationDrafty windows, winter bills
Decision-makerMark wasn’t home
ObjectionMonthly payment, not the product
CompetitorsOne other quote this week
DISC profileSteady · reassure first
Shared live with inside sales

Call the homeowners ready to talk

Lead scores update with every conversation. The hottest leads go to your best closer first.

Lead score · Dana Ruiz91 · HOT
Scored from the in-home visit38
“Mark’s home tonight. Can we talk?”+31
Both decision-makers ready+22
Routed to Marcus R. · best closer

Your best closer, warm and prepared

Context-aware AI Agents re-engage cold leads by text, email, and voice, then hand off the ones who reply with the whole story attached.

In-home visitNot sold · context captured
AI Agent texts at the right timeReply in 4 minutes
Warm transfer to Marcus R.Context rides along
Sold · $18,400Live Assist on the call

FAQs

Craft gives inside sales reps the full story from the in-home visit before they dial: why the homeowner did not buy, who the decision-makers are, the objection, competing quotes, and a DISC read on how to talk to them. AI Agents re-engage unsold estimates by text, email, and voice, warm-transfer hot leads to your reps, and Live Assist guides the call in real time.

Live Assist runs beside the rep during the call. It tracks checkpoints like confirming both decision-makers, recapping the visit, isolating the objection, and asking for the sale, and surfaces the right response the moment an objection comes up, using what happened in the home.

Work every unsold estimate, including the ones nobody has called back. Craft scores every lead from the in-home conversation, re-engages it at the right time on the right channel, and routes the homeowners who reply to your best closer with a brief. Rehash calls on Craft close at 2x the rate of blind follow-up.

No. AI Agents handle the outreach that never gets done, so your reps spend their time on homeowners who are ready to talk. Every conversation that needs a person goes to a rep with the full context attached.

Craft works with RingCentral, Five9, NICE, Aircall, Quo, and dozens more phone systems, and syncs conversation data to your CRM automatically. Keep your phones and add Craft.

1,100,000+

conversations analyzed

Close more unsold estimates

See a rehash call run on Craft, with your phones and your sales process.