Answer every lead.
Set more appointments.
One agent for calls, texts, and web leads, 24/7. It knows what your team already said.
Or call a human at (929) 309-1787
Sarah Mitchell
Outbound · web lead 24s earlier · 3:12
Summary
Eight windows, wants them in before winter. Both homeowners home. Consultation booked Thu 9:00 AM, synced to LeadPerfection.
MayaAI agent
Hi Sarah, it's Maya with Summit Windows. You just asked about replacing eight windows?
Sarah Mitchell
Wow, that was fast. Yes, before winter if we can.
MayaAI agent
We can. Thursday at 9 AM is open for a consultation. Will you both be home?
Sarah Mitchell
Thursday works. We'll both be there.
Sarah Mitchell
Outbound · web lead 24s earlier · 3:12
Summary
Eight windows, wants them in before winter. Both homeowners home. Consultation booked Thu 9:00 AM, synced to LeadPerfection.
MayaAI agent
Hi Sarah, it's Maya with Summit Windows. You just asked about replacing eight windows?
Sarah Mitchell
Wow, that was fast. Yes, before winter if we can.
MayaAI agent
We can. Thursday at 9 AM is open for a consultation. Will you both be home?
Sarah Mitchell
Thursday works. We'll both be there.






Hear a real call.
It laughs along, handles interruptions, and books the appointment.
- 7%+
- Set-rate lift
- <30s
- Web lead to live call
- 24/7
- Answering and booking
Reach homeowners where they answer.
Calls, texts, web chat, and email. One agent, one memory.
Dana Ruiz
Bath remodel · paid search · form 9:02 PM
Tub to walk-in shower, one bathroom. Design visit Sat 10:00 AM.
Know what your team already said.
Craft hears your team's calls and in-home appointments, so every conversation starts with the whole story.
Sarah Mitchell · 8 windows
Activity- Oct 20
Maya (AI agent) called · Booked
Mike back Sat 10:00 AM, both homeowners
- Oct 14
Appointment with Mike · No sale
Quoted $14,200 for 8 windows. Stalled on the monthly payment.
- Oct 9
Jenna handled an inbound call · Set
Husband works weekdays, wants both at the appointment.
- Oct 9
Lead created · Google LSA
Window replacement
Step in when your team can't.
Covers your team.
Nights, weekends, and overflow when every line is busy.
Hands off to a person.
Live transfer when a homeowner asks for one.
Follows up.
Unsold estimates, cancels, and no-shows, until they book or opt out.
Books into the CRM you already use: AccuLynx, improveit 360, LeadPerfection, Salesforce, JobNimbus, Five9, RingCentral, and more.
All integrationsFAQs
They answer calls 24/7, call new web leads back in under 30 seconds, and follow up by text and email until the homeowner books.
Craft transcribes your contact center calls and in-home appointments. The agent reads that history before every conversation.
No. It covers after hours, overflow, and callbacks, and transfers anything that needs a person with the full story.
Yes. It books real availability, sends confirmations, handles reschedules, and writes back to AccuLynx, improveit 360, LeadPerfection, Salesforce, JobNimbus, and 20+ more.
Yes. STOP and other opt-out replies are honored on every touch.
AI Agents start at $999 per month, usage-based.


