Answer every lead. Set more appointments.

One agent for calls, texts, and web leads, 24/7. It knows what your team already said.

Or call a human at (929) 309-1787

app.craftflow.co/calls

Sarah Mitchell

Outbound · web lead 24s earlier · 3:12

Booked

Summary

Eight windows, wants them in before winter. Both homeowners home. Consultation booked Thu 9:00 AM, synced to LeadPerfection.

M

MayaAI agent

Hi Sarah, it's Maya with Summit Windows. You just asked about replacing eight windows?

SM

Sarah Mitchell

Wow, that was fast. Yes, before winter if we can.

M

MayaAI agent

We can. Thursday at 9 AM is open for a consultation. Will you both be home?

SM

Sarah Mitchell

Thursday works. We'll both be there.

1:13 / 3:12

Hear a real call.

It laughs along, handles interruptions, and books the appointment.

7%+
Set-rate lift
<30s
Web lead to live call
24/7
Answering and booking

Reach homeowners where they answer.

Calls, texts, web chat, and email. One agent, one memory.

app.craftflow.co/messages

Dana Ruiz

Bath remodel · paid search · form 9:02 PM

AI agent
Called · No answer9:02 PM · 0:31
Hi Dana, it's Summit Baths about your shower request. Easier to text?9:03 PM
At my kid's game. Call me tomorrow at lunch?9:15 PM
Will do. Talk at noon.9:15 PM
Called · Booked12:05 PM · 4:12

Tub to walk-in shower, one bathroom. Design visit Sat 10:00 AM.

Know what your team already said.

Craft hears your team's calls and in-home appointments, so every conversation starts with the whole story.

app.craftflow.co/opportunities

Sarah Mitchell · 8 windows

Activity
  • Maya (AI agent) called · Booked

    Mike back Sat 10:00 AM, both homeowners

    Oct 20
  • Appointment with Mike · No sale

    Quoted $14,200 for 8 windows. Stalled on the monthly payment.

    Oct 14
  • Jenna handled an inbound call · Set

    Husband works weekdays, wants both at the appointment.

    Oct 9
  • Lead created · Google LSA

    Window replacement

    Oct 9

Step in when your team can't.

  • Covers your team.

    Nights, weekends, and overflow when every line is busy.

  • Hands off to a person.

    Live transfer when a homeowner asks for one.

  • Follows up.

    Unsold estimates, cancels, and no-shows, until they book or opt out.

Books into the CRM you already use: AccuLynx, improveit 360, LeadPerfection, Salesforce, JobNimbus, Five9, RingCentral, and more.

All integrations

FAQs

They answer calls 24/7, call new web leads back in under 30 seconds, and follow up by text and email until the homeowner books.

Craft transcribes your contact center calls and in-home appointments. The agent reads that history before every conversation.

No. It covers after hours, overflow, and callbacks, and transfers anything that needs a person with the full story.

Yes. It books real availability, sends confirmations, handles reschedules, and writes back to AccuLynx, improveit 360, LeadPerfection, Salesforce, JobNimbus, and 20+ more.

Yes. STOP and other opt-out replies are honored on every touch.

AI Agents start at $999 per month, usage-based.

Hear it on your own leads.