Book every caller, day or night.
Every call answered 24/7, qualified on project, timeline, decision makers, and address, then booked into your CRM with the confirmation and reminder already sent. A roofing customer closed $2.1M in revenue in its first 90 days on the agent.
Call notes · auto-filled
- Project
- 11 windows, 2 fogged
- Timeline
- Before winter
- Decision makers
- Both homeowners present
- Address
- 42 Orchard Lane, verified
- Confirmation
- Text sent · reminder Fri 5 PM
7%+
Set-rate lift
<30s
Speed to lead
24/7
Answering and booking
See how it works.
- 1
Answer on the first ring.
Every inbound line, after hours, weekends, holidays, and overflow when every human agent is already on a call. Rung-out calls and voicemails get a callback and the same booking flow.
- 2
Qualify like your best agent.
The agent asks your questions in your order: project scope, timeline, who owns the decision, and the service address. Answers land as structured fields on the lead.
- 3
Book into the calendar you already run.
It reads live availability, offers the slot most likely to close, writes the appointment to the CRM, and sends the confirmation text and the day-before reminder.
Run the whole workflow.
- Answers every inbound call 24/7/365, including overflow when every human agent is already on a line.
- Qualifies on project, timeline, decision makers, and address using your script and your order of questions.
- Checks live availability and offers only slots your reps can take, with both-homeowner and territory rules applied.
- Books the appointment into the CRM and writes the transcript, notes, and lead source to the record.
- Sends the confirmation text and the day-before reminder, and handles reschedules on the reply.
- Calls back missed calls and voicemails and books them the same way.
- Answers pricing, financing, and service-area questions from your approved answers.
- Transfers to a human agent with transcript and notes when the caller asks for a person.
Book straight into your CRM.
Live availability is read from the system you already run, and the appointment, transcript, notes, and lead source write back to the same record on the same call.
- improveit 360
- LeadPerfection
- MarketSharp
- AccuLynx
- JobNimbus
- Salesforce
- HubSpot
- ServiceTitan
Keep the conversation working after the call.
Several vendors answer and book well, and the Craft agent answers and books at that standard: first ring, 24/7, straight into the CRM. The same platform then coaches your human agents on every call they take, records and coaches the in-home visit, scores each lead and assigns the rep most likely to win it, and follows up on the unsold estimate using what the homeowner actually said. What a caller tells the agent at 9 PM shows up in the rep briefing on Saturday morning.
FAQs
What does an inbound AI voice agent do for a home improvement company?
It answers every inbound call 24/7, qualifies the homeowner on project, timeline, decision makers, and service address, checks live availability, and books the appointment into your CRM. It sends the confirmation and reminder, calls back missed calls and voicemails, and transfers to a human agent with full context when the caller asks for a person.
Does it answer after hours and on weekends?
Yes. The agent covers nights, weekends, holidays, and overflow during business hours when every human agent is on a call. Every call gets answered and every qualified caller gets booked, whatever time they call.
How does it check availability and book?
Craft reads live availability from your CRM or scheduling system and offers only slots your reps can take, including rules such as both homeowners present or a minimum lead time. The appointment writes back to the CRM with the transcript and structured notes attached.
What happens to missed calls and voicemails?
Calls that ring out or land in voicemail trigger a callback from the voice agent and a text from the text agent. The homeowner gets the same qualification and booking flow as a live call, and the outcome writes to the same CRM record.
Can I control what it says?
Yes. The greeting, qualification questions, approved answers on pricing and financing, and booking rules are configured with you during implementation and updated whenever your offer changes. Every call is recorded and scored, so you can review exactly how the agent handled it.
Which CRMs does it book into?
improveit 360, LeadPerfection, MarketSharp, AccuLynx, JobNimbus, Salesforce, HubSpot, ServiceTitan, and 20+ more. The appointment, transcript, and lead source write to the record on the same call.
What does it cost?
Starts at $999 per month, usage-based. Pricing scales with call volume, and a walkthrough covers the number that fits your call count and CRM.