Turn every lead into a qualified appointment

Craft texts back in seconds, qualifies the homeowner, and books before the lead goes cold.

Book a Demo
One agent acrossTextEmailWeb chat
New web lead · 7:42 PMReplied in 4 seconds
Hi Sarah, it's Summit Baths. Got your walk-in shower request just now. Want to set up a free design visit this week?
Wow, that was fast. Sure, mornings work best.
Thursday 9 AM is open. Will both homeowners be there?
Yes, we'll both be home.
Booked · Thu 9:00 AM · CRM updated
TextEmailWeb chatSame agent, same context

The fastest speed-to-lead in home improvement

The first company to reach a homeowner usually wins the job. Craft replies in seconds, qualifies the project, and books the right slot before the next contractor makes contact.

Web leadsMeta leadsAggregatorsMissed callsForm fills
Qualifies the projectBooks the right slotConfirmations & remindersRescheduling
New lead · 7:42 PMHomeowner texts 3 companies

You, with Craft

Replied in seconds · qualified · appointment booked

0:04

Competitor A

First reply the next morning

14 hrs

Competitor B

One auto-text, then silence

Fast replies are table stakes. Craft works the whole lead.

With full customer context, Craft qualifies, prioritizes, books, follows up, and recovers more opportunities.

Every message knows the full story

Craft personalizes every touch using the entire customer journey, down to what happened in the home. No canned sequences. No repeating yourself.

Lead sourceProject typeCall historyIn-home conversationObjectionsQuote detailsCRM statusSales outcomeNext best step

Recover the leads you already paid for

Aged leads, missed calls, cancellations, and unsold estimates get re-engaged with the right message at the right time.

Aged leadsMissed callsCancellationsUnsold estimates

Turn finished jobs into future revenue

Craft follows up after the job with reviews, referrals, and smart upsells to maximize lifetime value.

Homeshows & eventsSeasonal discountsSweepstakes

High-value leads book sooner

Craft weighs lead value, urgency, rep availability, and market capacity. It can even overbook when the job is worth it.

Lead valueUrgencyRep availabilityMarket capacity

Intelligent outbounding

Run personalized campaigns across your whole list: nurture for slow-moving projects, promotions, seasonal discounts, and win-backs. Craft writes each message from what the homeowner already told you and books the replies straight onto the calendar.

NurturePromotional campaignsSeasonal discountsWin-backs
Campaign · Spring window promoSending
AudienceUnsold estimates90+ days quietWindows & doors
Hi Mark, it's Summit Windows. The sliding patio door you priced in March is 15% off through April. Want Dana to refresh your quote?

Written from Mark's quote, his rep, and his last conversation

1,240

homeowners

312

replies

57

booked

Opt-outs honored automatically

FAQs

Within seconds, around the clock. The moment a lead comes in from your website, a Meta ad, an aggregator, or a missed call, Craft texts back, qualifies the homeowner, and books an appointment before the next contractor makes contact.

One agent handles text, email, and web chat with the same context. A conversation that starts in web chat can continue over text without the homeowner repeating anything.

Yes. Craft checks real availability, books the right slot, sends confirmations and reminders, handles rescheduling, and syncs everything to your CRM, including ServiceTitan, Salesforce, LeadPerfection, JobNimbus, and 20+ more.

Drip campaigns send the same canned sequence to everyone. Craft writes each message from the full customer journey (lead source, project type, call history, what happened in the home, objections, and quote details) and works toward the next best step for that specific homeowner.

Yes. Craft honors opt-out keywords like STOP automatically and suppresses future messages to that number. You keep control of the consent language on your lead forms and remain the sender of record.

Stop losing leads to slow follow-up

See Craft qualify, book, and recover leads from your own pipeline.