2026Revin vs Hatch
Book the call, work every lead, or run the sale end to end.
Revin runs voice, SMS, and email agents for HVAC, plumbing, and electrical, and Hatch is Yelp-owned AI lead management across voice, SMS, and email.
Craft is built only for home improvement and runs the full revenue cycle on one system: the call, the in-home sale, and the customer after the sale.
Why teams choose Craft over Revin and Hatch.
Answering the phone is where the work starts. Craft gives your team one system to book, coach, and close.
One system from call to close.
AI agents book the call, live assist and QA coach the contact center, in-home recording coaches the rep, and follow-up runs after the sale. Revin stops at the booked call, and Hatch reaches the home through Siro and stops there.
Built only for home improvement.
Windows and doors, bath and kitchen, siding, flooring, and roofing. Revin focuses on HVAC, plumbing, and electrical, and Hatch serves home improvement and the wider trades.
Coaches the humans, too.
Live agent assist and QA on 100% of contact center calls, plus native in-home recording and coaching. Hatch reports on agents, and Revin tags sentiment for a person to step in.
When to choose Revin
Revin
You run HVAC, plumbing, or electrical and want voice, SMS, and email agents built on your own call recordings by a forward-deployed engineer, with capacity-aware booking into ServiceTitan, AccuLynx, LeadPerfection, or Builder Prime.
When to choose Hatch
Hatch
You want AI lead management across voice, SMS, email, and web chat in one campaign builder, run on ServiceTitan with Yelp lead flow behind it, and you are fine reaching the in-home appointment through a Siro integration.
When to choose Craft
Craft
You sell windows and doors, baths, kitchens, siding, flooring, or roofing and want one system across the call, the home, and the customer after the sale, with agents that share one context and a forward-deployed engineer on site.
How Revin, Hatch, and Craft compare
Revin puts an engineer on your account and Hatch connects more lead sources than either of the others, and each is the better fit for a buyer Craft is not built for. This is where all three overlap, and where the differences change your outcome.
What it is
- Revin
- Voice, SMS, and email agents for HVAC, plumbing, and electrical companies.
- Hatch
- Lead management across voice, SMS, email, and web chat, owned by Yelp.
- Craft
- A system for home improvement that runs the call, the home, and the customer after it.
How it is built
- Revin
- A dedicated engineer builds it from your own call history.
- Hatch
- Configured campaigns across every message channel.
- Craft
- A forward-deployed engineer builds and tunes it on your own call recordings.
Speed to lead
- Revin
- Not published.
- Hatch
- About 5 seconds to reply by text.
- Craft
- Under 30 seconds across voice, text, and email.
Lead sources and CRMs
- Revin
- ServiceTitan, AccuLynx, LeadPerfection, and Builder Prime.
- Hatch
- 23 native lead sources, 13 CRMs, and a certified ServiceTitan app.
- Craft
- 20+ home improvement CRMs, plus Google LSA, Meta, Yelp, and web forms.
Your human agents
- Revin
- Not part of the product.
- Hatch
- Reporting on agent activity.
- Craft
- Live assist during the call, plus QA on every agent call.
The in-home appointment
- Revin
- Out of scope.
- Hatch
- Reached through a Siro integration, as a second vendor.
- Craft
- Recorded and coached in real time, including the mid-appointment checkpoint.
Unsold estimates
- Revin
- Rehash campaigns written back into your CRM.
- Hatch
- Rehash across text and email, built from CRM data.
- Craft
- Follow-up by email, text, and voice, written from what was said in the home.
Ownership
- Revin
- Independent.
- Hatch
- A wholly owned Yelp subsidiary since February 2026.
- Craft
- Independent.
Pricing model
- Revin
- Not published. Quoted per account.
- Hatch
- Not published. Platform fee plus usage, per location.
- Craft
- Starts at $999 per month, usage-based.
Best for
- Revin
- Mechanical trades who want the phone answered and the job booked.
- Hatch
- Teams buying from many lead sources who want every one worked automatically.
- Craft
- Home improvement teams who want one system from the first call to the signed job.
Sources: Revin and Hatch websites and public materials, September 2026. Contact us for corrections.
FAQs
Revin runs voice, SMS, and email agents focused on HVAC, plumbing, and electrical, builds the agent with a forward-deployed engineer, and reports that its SMS agents book 34% of ImproveIt Home Remodeling's appointments. Hatch is Yelp-owned AI lead management across voice, SMS, email, and web chat, with a certified ServiceTitan app and 23 native lead sources, and it reaches the in-home appointment through a Siro integration. Craft is built only for home improvement and runs the full revenue cycle on one system, from the answered call through live agent assist, the in-home appointment, rep assignment, and follow-up with the customer after the sale.
Neither publishes prices. Revin quotes on your call volume with a forward-deployed engineer included, and third parties report $600 to $1,500 per month plus usage for Hatch, on an annual term paid monthly per location. Craft starts at $999 per month, usage-based.
Revin is an independent New York company founded in 2024 with about $10 million in reported funding. Hatch has been a wholly owned Yelp subsidiary since February 2, 2026, when Yelp closed an acquisition of about $271 million in cash. Ask Hatch about the roadmap, support ownership, and renewal terms before you sign or renew.
Neither describes it publicly. Hatch's Call Center Dashboard compares human and AI agents on volume and booking rate, and Revin tags at-risk conversations for a person to step in. Craft scores 100% of human agent calls and coaches the agent while the call is still going. See Craft vs Revin or Craft vs Hatch.