Win more from every monday.com lead.

Yes. Craft connects to monday.com natively in a few clicks. You choose the board your sales appointments live on and confirm which column holds the date, rep, outcome, phone, address, and amount; Craft pre-fills that mapping for you. Every 15 minutes Craft pulls new and updated appointments, matches each recording to the right customer and rep, and posts the summary back onto the monday.com item.

Yes. Every team builds monday.com differently, so Craft never assumes a layout. Each item on your board is one appointment, and you map the columns once: appointment date is the only required field, and the rep, outcome, phone, email, address, amount, lead source, and customer name are optional. Mirror and formula columns work too, so a phone number kept on a linked Contacts board can be read straight from the appointment.

Craft posts one update on the monday.com item for each appointment recording and follow-up summary, and edits it in place when it changes. You can also map your Craft custom fields into text, number, status, dropdown, and checkbox columns on your board.

You tell Craft what each status label or group means: sold, follow up, lost, canceled, or in progress. When an appointment ends in follow up, Craft opens a follow-up opportunity and works the unsold estimate. When the item moves to sold or lost, Craft closes it.

No. You keep monday.com as your system of record. Craft is the AI sales and customer-experience layer that sits on top of it: AI voice agents that answer and book leads, real-time coaching on in-home appointments, and automated follow-up on unsold estimates. Everything Craft learns writes back into monday.com so your team never double-enters data.

Craft drives revenue across the whole customer journey for home improvement operators. AI voice and text agents answer and book every lead, including after hours and overflow. Real-time coaching guides reps through in-home appointments to lift close rates. Automated follow-up reworks unsold estimates and aging leads until they buy. Executive intelligence connects every conversation to the outcome that followed.

Most teams are live within their first week, and a basic connection can be running in about an hour. After a short demo we configure Craft around your scripts and playbooks, connect it to monday.com, and train your reps and agents.

Yes. Data is encrypted in transit and at rest, stored on U.S.-based infrastructure, and never sold to third parties. An independent SOC 2 Type II audit is in progress. You keep full control of your data and can delete it at any time.