Book every lead in every trade.

Eight AI voice agents ranked for home improvement call centers on channels, CRM writeback, published pricing, and published results. Every competitor fact traces to the vendor's own site or press, checked September 2026.

Updated September 2026. 8 tools ranked. Sources under the table.

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Pick the right agent for your trade.

Best overall

Craft

Answers and books 24/7, then scores every agent call, coaches the rep in the home, assigns the right rep, and follows up with what the homeowner said. Home improvement only.

Best for multi-industry enterprise call centers

Leaping AI

Inbound and outbound voice at the scale of 4,000 dials a day, with home improvement as one of eight verticals.

Best for roofing platforms on ServiceTitan or AccuLynx

Revin

Voice, SMS, and email agents that book into ServiceTitan and AccuLynx during the call, with a forward-deployed engineer on every account.

Best for channel and lead-source breadth

Hatch

Voice, SMS, email, and web chat in one campaign engine, 13 native CRMs, 23 native lead sources, and Yelp ownership since February 2026.

Best text-first engagement flows

Channel Automation

SMS, Messenger, WhatsApp, email, and IVR in a no-code flow builder for exterior remodelers. No conversational voice agent.

Best web-lead booking widget

HeavySet

Real-time scheduling widget with zip-code markets, unlimited SMS and email, and published per-appointment pricing. No voice product.

Read all eight, ranked.

  1. 1

    Craft

    AI voice agent built only for home improvement. It answers and books every lead 24/7, then scores and coaches your human agents, records and coaches the in-home appointment, scores leads and assigns reps, and follows up on unsold estimates with what the homeowner said in the living room.

    Best for
    Windows and doors, bath and kitchen remodeling, siding, flooring, and roofing operators who want the call answered and every revenue decision after it improved.
    Channels
    Inbound and outbound voice, SMS, web chat, email.
    Books into
    Salesforce, ImproveIt360, LeadPerfection, AccuLynx, JobNimbus, MarketSharp, HubSpot, ServiceTitan, and 20+ more.
    Pricing
    Starts at $999 per month, usage-based.

    “A roofing customer closed $2.1M in revenue in its first 90 days on the agent.”

    Craft customer result, closed revenue, 2026.

    Gap: Home improvement only. A call center that also runs travel, insurance, or retail lines, or a marketing team that only wants SMS blasts, is better served by a generalist on this list.

    See the voice agent
    app.craftflow.com/calls/live

    Dana Whitfield · Silver Spring, MD

    Web form · 8:42 PM

    Katie · AI agent

    “Six windows on the back of the house fog up between the panes. We want quotes on replacing all of them.”

    “I can set up a free in-home design consultation. It runs about 90 minutes, and we ask that both homeowners are home so you can decide together. Does Thursday at 6:00 PM work for both of you?”

    “Thursday at 6 works. My husband is home by 5:30.”

    “Booked. You will get a text confirmation now and a reminder Thursday morning.”

    Design consultation · Thu 6:00 PM
    Written to LeadPerfection · Rep: M. Alvarez, Montgomery County
    Qualification
    Both homeowners homeConfirmed
    Owns the homeYes
    Project6 windows, seal failure
    Lead sourceWeb form
  2. 2

    Leaping AI

    Enterprise voice AI call center that answers inbound calls in about 7 seconds, runs outbound campaigns, texts, and books into the calendar and CRM. Home improvement is one of eight verticals it serves.

    Best for
    Mid-market and enterprise call centers with high call volume that want inbound and outbound voice from one YC-backed vendor.
    Channels
    Inbound and outbound voice, SMS and iMessage; email described on its blog.
    Books into
    AccuLynx, BuilderPrime, LeadPerfection, i360, MarketSharp, JobNimbus, ServiceTitan, Salesforce, HubSpot; Google Calendar, Outlook, Calendly.
    Pricing
    Not published. Custom pricing by call volume and complexity. Third parties report plans from $1,000 per month pay-as-you-go and bespoke pricing from $2,500 per month per digital call center employee.

    “scheduled nearly $100,000 in appointments and improved their appointment set rate by 5% while reducing call center costs by over 50%”

    Leaping AI customer page, Thompson Creek Window Company, within two days of launch.

    Gap: Its public materials describe no QA or coaching of human agents, no in-home recording, no lead scoring model, and quote follow-up that reads CRM fields. Self-grading applies to its own AI agents.

    Read Craft vs Leaping AI
  3. 3

    Revin

    AI voice, SMS, and email agents for residential service operators that answer calls and texts, route intent, schedule jobs, and book into the system of record during the call. A forward-deployed AI engineer builds the agent on your own call recordings.

    Best for
    Multi-brand operators, especially roofing and remodeling platforms on ServiceTitan, AccuLynx, or LeadPerfection, that want a vendor-built agent with contracted engineering hours every month.
    Channels
    Inbound and outbound voice, SMS, email.
    Books into
    ServiceTitan, AccuLynx, LeadPerfection, Builder Prime, Salesforce, i360.
    Pricing
    Not published. Quote scoped to your call volume; the build includes a forward-deployed AI engineer.

    “Across 7K+ SMS conversations every month, Revin was responsible for 34% of all appointments booked”

    Revin case study, ImproveIt Home Remodeling.

    Gap: No scoring or coaching of human agents, no in-home capture, and no lead scoring by fit in any indexed page; rehash runs on CRM fields. No published pricing and no third-party reviews to benchmark against.

    Read Craft vs Revin
  4. 4

    Hatch

    Yelp-owned AI agent platform across voice, SMS, email, and web chat for home improvement, with a certified ServiceTitan app, 13 native CRMs, and 23 native lead sources. Outbound voice shipped in March 2026 as a step inside Hatch campaigns.

    Best for
    Operators who want one campaign engine across every channel, the widest lead-source integration list, and a named estimate follow-up product.
    Channels
    Inbound and outbound voice, SMS, email, web chat.
    Books into
    AccuLynx, CertaOne, HubSpot, improveit 360, Jobber, JobNimbus, LeadPerfection, Leap, MarketSharp, MetricWise, Microsoft Dynamics, Salesforce, ServiceTitan.
    Pricing
    Not published. Standard, Pro, and Enterprise tiers priced as a platform fee plus usage, sold annually and paid monthly per location, with 500 conversations a month included. Third parties report $600 to $1,500 per month plus usage.

    “from 9.4% to 16% within three months, then rise further to 29% during the busy season”

    Hatch case study, Bath Solutions, set rate. Hatch labels its case studies self-reported.

    Gap: Coaching of human agents is reporting only through its Call Center Dashboard; in-home context arrives only through the Siro partner integration; no lead scoring or rep assignment. Annual term with a 5% uplift at auto-renewal.

    Read Craft vs Hatch
  5. 5

    Channel Automation

    SMS-first engagement and appointment-setting system for contractors: text, email, Messenger, WhatsApp, video messaging, and IVR in a no-code flow builder. Its voice layer is IVR and automated calls, so the AI conversation runs over text.

    Best for
    Exterior remodelers whose marketing team wants text-first speed to lead and booking flows on LeadPerfection, MarketSharp, or i360.
    Channels
    SMS, email, Facebook Messenger, WhatsApp, video messaging, chatbot, IVR and automated voice calls.
    Books into
    HubSpot, improveit360, LeadPerfection, MarketSharp, Salesforce.
    Pricing
    Not published. No third-party figures found.

    “ranked #4 among the Top 15 Strategic Partners in the exterior home remodeling industry for 2026”

    Power100 partner directory, a sponsored listing.

    Gap: No conversational AI voice agent, no agent coaching or QA, no in-home capture, no published pricing, no named customers, and no independent reviews.

  6. 6

    HeavySet

    Booking widget plus AI SMS and email automation that turns website forms and inbound leads into scheduled appointments with real-time schedule validation. There is no voice product; every AI conversation runs over SMS.

    Best for
    Home improvement marketers who want a scheduling widget on the website, zip-code markets, unlimited SMS and email, and published per-appointment pricing.
    Channels
    Web booking widget, SMS with an AI conversation option, email.
    Books into
    MarketSharp, improveit360, LeadPerfection, JobNimbus, AccuLynx, BuilderPrime, Salesforce, ServiceTitan, Leap.
    Pricing
    Published: $1,095 sign-up fee, then $14 per appointment for the first 600, $12 to 1,600, and $9 beyond; AI conversations $2 each; unlimited SMS and email included.

    “generated over $623,000 in revenue, 130 appointments, and a 35% close rate in just four months with HeavySet Tech”

    HeavySet success stories, Exterior Pros.

    Gap: No inbound or outbound voice, no agent coaching, no in-home capture, no lead scoring beyond zip-code routing, and no third-party reviews. Follow-up covers unbooked and unconfirmed leads only.

  7. 7

    Sameday AI

    AI phone answering built for the trades, with a dedicated roofing page and a flat monthly rate.

    Best for
    Smaller shops that want the phone answered at a flat monthly rate.
    Channels
    Inbound voice.
    Books into
    Not reviewed for this list.
    Pricing
    Flat monthly rate; figure not reviewed for this list.

    No published result reviewed for this list.

    Gap: Not reviewed in depth. Verify CRM writeback, booking against live availability, and agent coaching on a demo.

  8. 8

    ServiceTitan built-in

    AI answering and booking features inside ServiceTitan, for operators already running their call center on that platform.

    Best for
    ServiceTitan shops that want a first AI layer without adding a vendor.
    Channels
    Not reviewed for this list.
    Books into
    ServiceTitan.
    Pricing
    Not reviewed for this list.

    No published result reviewed for this list.

    Gap: Not reviewed in depth. Verify booking, lead-source coverage, and agent coaching on a demo.

Compare them side by side.

Craft

Answers calls
Text and email
Voice, SMS, web chat, email
Books into CRM
20+ CRMs
Coaches human agents
In-home recording and coaching
Lead scoring and rep assignment
Pricing
Starts at $999 per month, usage-based.

Leaping AI

Answers calls
Text and email
SMS; email described on its blog
Books into CRM
AccuLynx, LeadPerfection, i360, MarketSharp, JobNimbus, ServiceTitan, Salesforce
Coaches human agents
Not offered publicly
In-home recording and coaching
Not offered publicly
Lead scoring and rep assignment
Qualification and routing; no scoring model described
Pricing
Not published; $1,000 to $2,500 per month reported by third parties

Revin

Answers calls
Text and email
SMS, email
Books into CRM
ServiceTitan, AccuLynx, LeadPerfection, Builder Prime, Salesforce, i360
Coaches human agents
Not offered publicly
In-home recording and coaching
Not offered publicly
Lead scoring and rep assignment
Capacity and skillset assignment only
Pricing
Not published; quote-based

Hatch

Answers calls
Text and email
SMS, email, web chat
Books into CRM
13 native CRMs, including ServiceTitan, i360, LeadPerfection, MarketSharp
Coaches human agents
Reporting only
In-home recording and coaching
Via Siro partner integration
Lead scoring and rep assignment
Not offered publicly
Pricing
Not published; $600 to $1,500 per month plus usage reported by third parties

Channel Automation

Answers calls
IVR and automated calls
Text and email
SMS, email, Messenger, WhatsApp
Books into CRM
HubSpot, i360, LeadPerfection, MarketSharp, Salesforce
Coaches human agents
Not offered publicly
In-home recording and coaching
Not offered publicly
Lead scoring and rep assignment
Lead scoring claimed; no routing described
Pricing
Not published

HeavySet

Answers calls
No voice product
Text and email
SMS, email
Books into CRM
9 CRMs, including MarketSharp, i360, LeadPerfection, AccuLynx, JobNimbus
Coaches human agents
Not offered publicly
In-home recording and coaching
Not offered publicly
Lead scoring and rep assignment
Zip-code routing only
Pricing
Published: $1,095 sign-up, $14 per appointment

Sameday AI

Answers calls
Text and email
Not reviewed
Books into CRM
Not reviewed
Coaches human agents
Not reviewed
In-home recording and coaching
Not reviewed
Lead scoring and rep assignment
Not reviewed
Pricing
Flat monthly rate; figure not reviewed

ServiceTitan built-in

Answers calls
Inside ServiceTitan
Text and email
Not reviewed
Books into CRM
ServiceTitan
Coaches human agents
Not reviewed
In-home recording and coaching
Not reviewed
Lead scoring and rep assignment
Not reviewed
Pricing
Not reviewed

Sources: Leaping AI, Revin, Hatch, Channel Automation, and HeavySet websites and public materials, September 2026. Contact us for corrections.

Ask these before you sign.

Does it take a live voice call?

Craft, Leaping AI, Revin, Hatch, and Sameday AI answer the phone with a conversational agent. Channel Automation runs IVR and automated calls, with its AI conversation over text. HeavySet has no voice product. When the homeowner calls, the first group is the shortlist.

Does it book into your CRM during the call?

Ask each vendor to book a real appointment into your exact system on the demo: i360, LeadPerfection, MarketSharp, AccuLynx, JobNimbus, or Salesforce. Craft, Leaping AI, Revin, Hatch, and HeavySet each publish those names. Channel Automation lists i360, LeadPerfection, MarketSharp, HubSpot, and Salesforce for its text flows.

What happens after the appointment is booked?

A window consultation, a bath design appointment, or a roof estimate closes in the home. On this list, only Craft's public product scores and coaches the human agents who take the rest of your calls, records and coaches the in-home appointment, assigns the rep most likely to close, and builds the unsold-estimate follow-up from what the homeowner said.

Is the price published?

HeavySet publishes per-appointment pricing. Craft starts at $999 per month, usage-based. Leaping AI, Revin, Hatch, and Channel Automation publish no numbers. Third parties report Leaping AI at $1,000 to $2,500 per month and Hatch at $600 to $1,500 per month plus usage, and Hatch sells annual terms paid monthly per location. Get every quote in writing against your real monthly call volume.

Is it built for your trade?

Craft sells only to home improvement. Leaping AI names home improvement as one of eight verticals. Revin sells across the residential trades. Hatch names roofing, remodeling, windows and doors, and flooring. Channel Automation and HeavySet were built for exterior remodelers. Ask each vendor for a reference in your trade: windows, bath, kitchen, siding, flooring, or roofing.

How should I test it?

Put every agent on a real call with a price objection, a financing question it has not seen, and a caller who asks for a person. Then open the CRM and check the appointment, the rep assignment, and the notes.

Get your questions answered.

Craft ranks first on this list for home improvement operators. It answers and books 24/7, then scores every human agent call, coaches the rep in the home, assigns the right rep, and follows up on unsold estimates with what the homeowner said. A roofing customer closed $2.1M in revenue in its first 90 days on the agent. Leaping AI ranks second for multi-industry enterprise call centers, Revin third for roofing and remodeling platforms that want a forward-deployed engineer, and Hatch fourth for channel and lead-source breadth.

Craft starts at $999 per month, usage-based. HeavySet publishes a $1,095 sign-up fee and $14 per appointment for the first 600. Leaping AI, Revin, Hatch, and Channel Automation do not publish prices. Third parties report Leaping AI from $1,000 to $2,500 per month and Hatch from $600 to $1,500 per month plus usage on an annual contract. Ask every vendor for a written quote on your actual monthly call volume.

No. The agent enhances your contact center and helps it scale. It takes the overflow, after-hours, and missed calls your team cannot reach, books them, and hands complex calls to a human with the full conversation attached. Craft also scores 100% of the calls your human agents take and coaches them live, so the people you already have book more. Hatch and Revin position their agents the same way, working alongside humans.

Craft, Leaping AI, and Hatch each name all three. Revin names LeadPerfection and i360. HeavySet names all three and books web leads over text. Channel Automation names all three for its text flows. Have each vendor book a live appointment into your exact instance on the demo.

Channel Automation's voice layer is IVR and automated calls; its AI conversation runs over SMS, email, Messenger, and WhatsApp. HeavySet has no voice product; it books website and form leads through a scheduling widget and confirms over SMS. Both belong on a speed-to-lead shortlist for text. For a ringing phone, look at Craft, Leaping AI, Revin, Hatch, or Sameday AI.

A windows or bath lead that rings out after 6:00 PM calls the next company. The agent answers that call, confirms both homeowners will be home, and books the consultation into the CRM. Craft's voice agent delivers 24/7 answering and booking, under 30 seconds speed to lead, and a 7%+ set-rate lift, and a roofing customer closed $2.1M in revenue in its first 90 days on the agent.

Related:Best AI voice agents for roofingBest AI voice agents for windows and doorsCraft vs Leaping AICraft vs RevinCraft vs HatchAI voice agents for home improvement

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