Best Hatch alternatives for home improvement.
Seven tools ranked for windows and doors, bath and kitchen, siding, flooring, and roofing operators, with channels, integrations, and pricing drawn from each vendor's public materials as of September 2026. Hatch is Yelp-owned AI lead management across voice, SMS, and email that reaches the in-home appointment only through a Siro integration; Craft ranks first because it is built only for home improvement and runs the full revenue cycle on one system: the call, the home, and the customer after the sale.
Updated September 2026. 7 tools ranked. Sources under the table.
Book a demoWhat is the best Hatch alternative for home improvement companies?
Craft. Hatch is Yelp-owned AI lead management across voice, SMS, and email with a certified ServiceTitan app, and it reaches the in-home appointment only through a Siro integration. Craft is built only for home improvement and runs the full revenue cycle on one system: AI agents that answer and book the call, live agent assist and QA for contact center agents, in-home recording and coaching, lead scoring and rep assignment, and follow-up with the customer after the sale, with a forward-deployed engineer on site. Revin and Leaping AI are the closest voice alternatives. Channel Automation and HeavySet cover texting and booking without a voice agent.
What Hatch does well.
Hatch, in its own words, "helps home improvement businesses convert more leads, close more estimates, and scale operations with AI across calls, texts, and emails." It runs inbound and outbound voice, SMS, email, and web chat agents from one campaign engine, publishes 5-second text replies, and names estimate follow-up as a solution with its own ROI calculator. It is a certified ServiceTitan app used by more than 1,000 ServiceTitan customers, lists 13 native CRMs including improveit 360, LeadPerfection, MarketSharp, AccuLynx, and Salesforce, and 23 native lead sources including Angi, Google LSA, Modernize, Thumbtack, and Yelp. Its voice layer moved to OpenAI's GPT-Live-1 in September 2026.
Yelp announced its acquisition of Hatch on January 21, 2026 and closed it on February 2, 2026, for approximately $271.2 million in cash plus $30 million in employee retention payments over two to three years. Pricing is not published: a platform fee plus usage, sold annually and paid monthly per location, with 500 conversations a month included. Operators look at alternatives when an acquisition changes the roadmap and the support relationship, when a 12-month term with a 5% renewal increase does not fit, or when they need the layers Hatch does not offer natively: call scoring and live coaching for human agents, in-home recording, lead scoring with rep assignment, and follow-up written from the in-home conversation.
The alternatives, ranked.
Ranked for windows and doors, bath and kitchen remodeling, siding, flooring, and roofing operators. Every vendor claim below comes from that vendor's public website or press; third-party figures are labeled as such.
- 1
Craft
Built only for home improvement, Craft runs the full revenue cycle on one system: AI agents that answer and book the call, live agent assist and QA for contact center agents, in-home recording and coaching, lead scoring and rep assignment, and follow-up with the customer after the sale. The agents share one context across the call, the home, and the post-sale customer, so they keep learning, and a forward-deployed engineer works on site.
- Built only for home improvement: windows and doors, bath and kitchen, siding, flooring, and roofing, so the agent, the scorecards, and the follow-up speak the trade out of the box.
- Answers and books every lead 24/7, in under 30 seconds, then gives your contact center agents live assist and QA on 100% of calls.
- Records the in-home appointment natively and coaches the rep during it, with a manager live view and post-appointment coaching calls, without a second vendor.
- Scores every lead and assigns the rep most likely to close it, learned from closed-loop outcomes.
- Follows up on unsold estimates and with the customer after the sale from one shared context: the objection, the options shown, and the last price offered.
- Verticals
- Home improvement only: windows and doors, bath and kitchen remodeling, siding, flooring, roofing, painting.
- Channels
- Inbound and outbound voice, SMS, web chat, email.
- Integrations
- Salesforce, improveit 360, LeadPerfection, AccuLynx, MarketSharp, HubSpot, ServiceTitan, and 20+ more.
- Pricing
- Starts at $999 per month, usage-based.
- Published results
- A roofing customer closed $2.1M in revenue in its first 90 days on the agent. Customers are seeing about a 31% lift in sales.
Read Craft vs HatchBest for
A home improvement operator that wants the call answered and every revenue decision after it improved on one system: the agent, the in-home appointment, the rehash, and rep assignment.
The gap
Built only for home improvement. If most of your call volume comes from another industry, Craft is the wrong fit. Hatch publishes the longer lead-source connector list; check the sources you actually buy from.
- 2
Revin
In its press boilerplate, "the AI voice and SMS platform for residential service operators, with an omnichannel suite spanning voice, SMS, and email." Revin answers calls and texts, routes intent, schedules jobs, and books into your system of record during the call, with a forward-deployed AI engineer who builds the agent on your own call recordings.
- Verticals
- Roofing and exteriors, home remodeling, pest control, plus HVAC, plumbing, and electrical.
- Channels
- Inbound and outbound voice, SMS, email. Web chat not stated publicly.
- Integrations
- ServiceTitan, AccuLynx, LeadPerfection, Builder Prime, Salesforce, improveit 360.
- Pricing
- Not published; quote-based with a dedicated engineer.
- Published results
- Revin reports its SMS agents book 34% of ImproveIt Home Remodeling's appointments.
Read Craft vs RevinBest for
A multi-location roofing or remodeling call center that wants a dedicated engineer to build and tune the agent on its own recordings and book into ServiceTitan, AccuLynx, or LeadPerfection during the call.
The gap
Coaching and QA of human agents, in-home recording, and lead scoring with rep assignment are not offered publicly. Rehash runs on CRM workflows. No published pricing and no third-party reviews to benchmark against.
- 3
Leaping AI
In its own words, Leaping AI "deploys enterprise-grade AI voice agents to automate customer service and appointment booking calls," with a dedicated home improvement landing page built to answer every call, cover every hour, and turn dormant leads into booked appointments. YC-backed with a $4.7M seed round.
- Verticals
- Home improvement is one of eight: remodeling, roofing, siding, window replacement, flooring, and painting, alongside travel, retail, health insurance, Medicare, health, real estate, and pay-per-call call centers.
- Channels
- Inbound and outbound voice, SMS and iMessage; email claimed. Web chat not stated publicly. English, German, Spanish, Arabic.
- Integrations
- AccuLynx, BuilderPrime, LeadPerfection, improveit 360, MarketSharp, JobNimbus, Salesforce, HubSpot, ServiceTitan; Google Calendar, Outlook, Calendly.
- Pricing
- Not published; custom by call volume and complexity. $1,000 to $2,500 per month reported by third parties.
- Published results
- Thompson Creek, a Maryland window, door, siding, roofing, and bath company, scheduled $100,000 in appointments within two days of launch and lifted its set rate 5%. Bath Experts runs about 4,000 outbound dials a day and books around 5 in-home consultations a day.
Read Craft vs Leaping AIBest for
A call center running more than 100,000 calls a year, possibly across several industries and languages, that wants inbound and high-volume outbound automated by one vendor.
The gap
Coaching and QA of human agents, in-home recording, and rep assignment are not offered publicly; its published grading applies to its own AI agents. Quote follow-up is generic phone outreach. Pricing is unpublished and one G2 reviewer notes the billing structure has changed multiple times.
- 4
Channel Automation
"The Premier AI Omni-Channel Engagement System for Contractors," in its own words, built around "turning missed leads into booked appointments, automatically." Channel Automation is an SMS-first lead engagement and appointment-setting tool with a no-code flow builder. Its voice capability is IVR and automated calls; its public materials do not describe a conversational voice agent.
- Verticals
- Home improvement contractors and exterior remodelers.
- Channels
- SMS, email, Facebook Messenger, WhatsApp, video messaging, web chatbot, IVR and automated voice calls.
- Integrations
- HubSpot, improveit 360, LeadPerfection, MarketSharp, Salesforce.
- Pricing
- Not published. No third-party figures found.
- Published results
- No named customers. An unnamed site testimonial reports 10 automatically scheduled appointments on day one.
Best for
A remodeler's marketing team that wants texting-first speed to lead and appointment setting in a flow builder, with a call center that still answers the phone. The closest match to the texting side of Hatch.
The gap
No conversational voice agent. Coaching and QA of human agents, in-home recording, and rep assignment are not offered publicly. Rehash is claimed as messaging automation. No published pricing, no named customers, and no independent reviews.
- 5
HeavySet
A booking widget plus SMS and email automation, built by the operator of a top-20 US home improvement company. HeavySet turns website traffic and inbound lead forms into booked appointments with real-time schedule validation, zip-code markets, and rep schedules. It has no voice product.
- Verticals
- Windows, doors, sunrooms, baths, and exterior remodeling; roofing and remodeling contractors.
- Channels
- Web booking widget (iframe or REST API), SMS agent, email. No inbound or outbound voice.
- Integrations
- MarketSharp, improveit 360, LeadPerfection, JobNimbus, AccuLynx, BuilderPrime, Salesforce, ServiceTitan, Leap.
- Pricing
- Published: a $1,095 sign-up fee, then $14 per appointment for the first 600, $12 through 1,600, and $9 beyond, with an optional AI conversation at $2 each. Unlimited forms, SMS, and email included.
- Published results
- Named customers include Great Day Improvements and Lifestyle Home Products, a windows, doors, sunrooms, and bath dealer with more than 45 reps.
Best for
A windows, bath, or exterior remodeler with heavy web-form volume that wants a booking widget with rep schedules, SMS confirmations, and pay-per-appointment pricing it can read before the demo.
The gap
No voice agent, so the phone still needs a human or another vendor. Coaching, in-home recording, and lead scoring beyond zip-code routing are not offered publicly. Follow-up covers unbooked and unconfirmed leads, with nothing after the appointment.
- 6
Podium
A messaging, reviews, and payments tool for local businesses with AI agents for texting. Hatch publishes its own comparison against Podium.
We have not built a fact sheet for this vendor. Confirm channels, CRM integrations, and pricing on a demo.
- 7
Sameday AI
An AI phone answering service marketed to trades and contractors.
We have not built a fact sheet for this vendor. Confirm channels, CRM integrations, and pricing on a demo.
Every alternative, side by side.
"Not offered publicly" means the vendor's public materials do not describe it. "Not verified" means we have not built a fact sheet for that vendor.
| Tool | Voice agent | SMS and email | Books into your CRM | Coaches human agents | In-home recording and coaching | Lead scoring and rep assignment | Follow-up from the in-home conversation | Pricing |
|---|---|---|---|---|---|---|---|---|
| Craftranked first | Inbound and outbound | SMS, email, web chat | Salesforce, improveit 360, LeadPerfection, AccuLynx, ServiceTitan, 20+ more | QA on 100% of calls, live coaching | Built from the in-home recording | Starts at $999 per month, usage-based. | ||
| Revin | Inbound and outbound | SMS, email | ServiceTitan, AccuLynx, LeadPerfection, Builder Prime, Salesforce, improveit 360 | Not offered publicly | Not offered publicly | Not offered publicly | Workflow-based rehash | Not published |
| Leaping AI | Inbound and outbound | SMS; email claimed | AccuLynx, BuilderPrime, LeadPerfection, improveit 360, MarketSharp, JobNimbus, Salesforce, HubSpot | Not offered publicly | Not offered publicly | Qualification and routing; no scoring model described | Quote follow-up calls | $1,000 to $2,500 per month (reported by third parties, not published) |
| Channel Automation | IVR and automated calls; no conversational agent described | SMS, email, Messenger, WhatsApp, video | HubSpot, improveit 360, LeadPerfection, MarketSharp, Salesforce | Not offered publicly | Not offered publicly | Lead scoring named; no rep assignment described | Rehash claimed as messaging automation | Not published |
| HeavySet | SMS, email | MarketSharp, improveit 360, LeadPerfection, JobNimbus, AccuLynx, BuilderPrime, Salesforce, ServiceTitan, Leap | Not offered publicly | Not offered publicly | Zip-code market routing only | Pre-appointment SMS re-engagement only | Published: $1,095 sign-up, then $9 to $14 per appointment | |
| Podium | Not verified | Texting | Not verified | Not verified | Not verified | Not verified | Not verified | Not verified |
| Sameday AI | Phone answering | Not verified | Not verified | Not verified | Not verified | Not verified | Not verified | Not verified |
| Hatchfor reference | Inbound; outbound since March 2026 | SMS, email, web chat | 13 native, including ServiceTitan (certified), AccuLynx, LeadPerfection, improveit 360, Salesforce | Reporting only | Via Siro partner integration | Not offered publicly | With Siro attached; CRM fields otherwise | Not published; $600 to $1,500 per month plus usage reported by third parties |
Craft
ranked first
- Voice agent
- Inbound and outbound
- SMS and email
- SMS, email, web chat
- Books into your CRM
- Salesforce, improveit 360, LeadPerfection, AccuLynx, ServiceTitan, 20+ more
- Coaches human agents
- QA on 100% of calls, live coaching
- In-home recording and coaching
- Lead scoring and rep assignment
- Follow-up from the in-home conversation
- Built from the in-home recording
- Pricing
- Starts at $999 per month, usage-based.
Revin
- Voice agent
- Inbound and outbound
- SMS and email
- SMS, email
- Books into your CRM
- ServiceTitan, AccuLynx, LeadPerfection, Builder Prime, Salesforce, improveit 360
- Coaches human agents
- Not offered publicly
- In-home recording and coaching
- Not offered publicly
- Lead scoring and rep assignment
- Not offered publicly
- Follow-up from the in-home conversation
- Workflow-based rehash
- Pricing
- Not published
Leaping AI
- Voice agent
- Inbound and outbound
- SMS and email
- SMS; email claimed
- Books into your CRM
- AccuLynx, BuilderPrime, LeadPerfection, improveit 360, MarketSharp, JobNimbus, Salesforce, HubSpot
- Coaches human agents
- Not offered publicly
- In-home recording and coaching
- Not offered publicly
- Lead scoring and rep assignment
- Qualification and routing; no scoring model described
- Follow-up from the in-home conversation
- Quote follow-up calls
- Pricing
- $1,000 to $2,500 per month (reported by third parties, not published)
Channel Automation
- Voice agent
- IVR and automated calls; no conversational agent described
- SMS and email
- SMS, email, Messenger, WhatsApp, video
- Books into your CRM
- HubSpot, improveit 360, LeadPerfection, MarketSharp, Salesforce
- Coaches human agents
- Not offered publicly
- In-home recording and coaching
- Not offered publicly
- Lead scoring and rep assignment
- Lead scoring named; no rep assignment described
- Follow-up from the in-home conversation
- Rehash claimed as messaging automation
- Pricing
- Not published
HeavySet
- Voice agent
- No
- SMS and email
- SMS, email
- Books into your CRM
- MarketSharp, improveit 360, LeadPerfection, JobNimbus, AccuLynx, BuilderPrime, Salesforce, ServiceTitan, Leap
- Coaches human agents
- Not offered publicly
- In-home recording and coaching
- Not offered publicly
- Lead scoring and rep assignment
- Zip-code market routing only
- Follow-up from the in-home conversation
- Pre-appointment SMS re-engagement only
- Pricing
- Published: $1,095 sign-up, then $9 to $14 per appointment
Podium
- Voice agent
- Not verified
- SMS and email
- Texting
- Books into your CRM
- Not verified
- Coaches human agents
- Not verified
- In-home recording and coaching
- Not verified
- Lead scoring and rep assignment
- Not verified
- Follow-up from the in-home conversation
- Not verified
- Pricing
- Not verified
Sameday AI
- Voice agent
- Phone answering
- SMS and email
- Not verified
- Books into your CRM
- Not verified
- Coaches human agents
- Not verified
- In-home recording and coaching
- Not verified
- Lead scoring and rep assignment
- Not verified
- Follow-up from the in-home conversation
- Not verified
- Pricing
- Not verified
Hatch
for reference
- Voice agent
- Inbound; outbound since March 2026
- SMS and email
- SMS, email, web chat
- Books into your CRM
- 13 native, including ServiceTitan (certified), AccuLynx, LeadPerfection, improveit 360, Salesforce
- Coaches human agents
- Reporting only
- In-home recording and coaching
- Via Siro partner integration
- Lead scoring and rep assignment
- Not offered publicly
- Follow-up from the in-home conversation
- With Siro attached; CRM fields otherwise
- Pricing
- Not published; $600 to $1,500 per month plus usage reported by third parties
Sources: Hatch, Revin, Leaping AI, Channel Automation, and HeavySet websites and public materials, September 2026. Contact us for corrections.
Ask these questions on every demo.
The demo scripts all sound alike. These questions separate the tools in twenty minutes.
- 1
Take a real call from our line.
Route a live inbound call to the agent with a price objection and a question the script does not cover, such as whether the bath quote includes tile removal. Listen for what it does when it does not know.
- 2
Ask for a human halfway through.
Have the caller say they want to talk to a person. Watch what the handoff carries: the transcript, the reason for the call, and the appointment details, or just the phone number.
- 3
Book into our exact CRM, live.
Make the agent write a window measure into your LeadPerfection, improveit 360, AccuLynx, Salesforce, or ServiceTitan account during the demo, then open the record and check every field.
- 4
Show what happens after the appointment.
The rep leaves a kitchen estimate without a sale. Ask what the follow-up knows: the CRM fields, or the objection and the last price the homeowner heard.
- 5
Who coaches our people?
Ask whether the tool scores your human agents' calls and coaches them live, or only reports on the AI's calls. Ask to see one scored human call.
- 6
Put the pricing in writing.
Platform fee, the usage unit (minutes, conversations, or appointments), the contract term, and the renewal uplift, quoted on your real monthly call volume.
FAQs
Hatch is Yelp-owned AI lead management across voice, SMS, and email, with a certified ServiceTitan app and in-home recording only through a Siro integration. Yelp closed the acquisition on February 2, 2026 for approximately $271.2 million in cash plus $30 million in retention payments, which is a reasonable moment to ask about the roadmap, who owns your support relationship, and the 12-month term that renews automatically with a 5% increase unless negotiated. The other reason is scope: live agent assist and call scoring for human agents, native in-home recording, and lead scoring with rep assignment are not offered publicly, while Craft is built only for home improvement and runs the full revenue cycle on one system.
Craft. It matches the voice, SMS, email, and web chat agents Hatch is known for, and is built only for home improvement. After the lead is booked it scores 100% of your human agents' calls and coaches them live, records the in-home appointment natively and coaches the rep during it, scores each unsold estimate and assigns the right rep, and writes the follow-up from what the homeowner said in the living room. A roofing customer closed $2.1M in revenue in its first 90 days on the agent. See the full Craft vs Hatch comparison.
Yes to all three. Hatch is a certified ServiceTitan app and Gold Partner with more than 1,000 ServiceTitan customers, syncing bidirectionally every 15 minutes, and lists improveit 360 and Salesforce among 13 native CRMs alongside AccuLynx, HubSpot, Jobber, JobNimbus, LeadPerfection, Leap, and MarketSharp. It also lists 23 native lead sources including Angi, Google LSA, Modernize, Thumbtack, and Yelp. Integration breadth is a reason to stay with Hatch, so judge the alternatives on what happens after the lead is booked: who coaches your human agents, who sees the in-home appointment, and what the follow-up knows.
Hatch does not publish prices. Its pricing page lists Standard, Pro, and Enterprise tiers structured as a platform fee plus usage, sold annually and paid monthly per location, with 500 conversations a month included on every tier. Third parties report $600 to $1,500 per month plus usage. Revin is quote-based with a dedicated engineer. Leaping AI is unpublished; third parties report $1,000 to $2,500 per month. Channel Automation is unpublished. HeavySet publishes a $1,095 sign-up fee and $9 to $14 per appointment by volume. Craft starts at $999 per month, usage-based. Get every quote in writing on your real monthly volume, with the usage unit and the renewal terms spelled out.
No. Every vendor with a fact sheet on this page runs SMS and email. Craft runs AI voice, SMS, web chat, and email agents with speed to lead, confirmations, reminders, aged-lead campaigns, and unsold-estimate rehash. Revin runs voice, SMS, and email with rehash agents. Leaping AI runs voice and SMS with email claimed. Channel Automation adds Messenger, WhatsApp, and video messaging. HeavySet runs SMS and email around its booking widget. The difference is what the outreach knows: Craft's rehash is written from the recorded in-home conversation, while campaign tools run on CRM fields.
Hatch gets in-home context through a partner: its Siro integration scores each lost deal 1 to 5 and passes the hottest ones to Hatch with objections, financing details, and commitment level from the Siro recording, bridged through your CRM. Without Siro attached, Hatch campaigns run on CRM fields. Craft records the in-home appointment natively, so the follow-up, the lead score, and the rep briefing all come from the same conversation without a second vendor. Revin, Leaping AI, Channel Automation, and HeavySet do not offer in-home recording publicly. See Revin alternatives and Leaping AI alternatives.
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